Frequently Asked Questions

What Areas Do You Cover?

We offer services in Carlisle, Longtown, Smithfield, Penrith, Wigton, Armathwaite, Ling, Kirkoswald, Harker, Ullswater, Hightae, Torthorwald, Lockerbie, Eaglesfield, Ecclefechan, Waterbeck, Chapelknowe, Kirkpatrick Fleming, Eastriggs, Redkirk, Gretna, Annan, Gair & beyond.

How Much Does It Cost?

We have services starting at just £12 per clean for regular customers!

We find it almost impossible to give a price over the phone as every house is different, but we are happy to call to your home next time we’re in the area and give you a quotation – free of charge and no obligation!

Can You Reach My Second Floor Windows?


Using our high reach pure-water cleaning system we can reach up to 60′ high without ladders or cherry pickers!

Are You Insured?


We carry full public liability insurance for our peace of mind as well as yours. We’re happy to supply a copy of our documents on request.

Will You Walk On My Roof?

Many of our clients are concerned about damage to roof tiles – usually after a bad experience with a previous window cleaner.

Rest assured that we can clean 99.9% of windows from the ground – our pole cleaning system can reach over porches, flat roofs and conservatories to clean the windows above them, and our feet remain firmly on the ground.

Does Pure Water Cleaning Leave Spots Or Streaks?

Not if it’s done right!

Pure water cleaning takes some training an a lot of practice to achieve consistently good results, and unfortunately some people think that the system doesn’t work after bad experiences with “splash and dash” cleaners.

All our staff are properly trained and have the experience needed to make sure they produce perfect results every time. In the unlikely event that there is a problem, just call us within 48 hours and we’ll re-clean the affected areas free of charge.

Do You Work In The Rain?

Unfortunately our bills have to be paid even when the weather is bad, so occasionally we have to work in light rain.

Because our cleaning system is chemical free, rain water does not affect the finish – but we offer the same guarantee in the rain that we do any other day. If you’re not 100% happy just let us know within 48 hours and we’ll re-clean the affected windows free of charge.

If you can’t find the information you need above, call us on 01228593958 or 07929525648 or E-mail Us from our contact page with your query and our friendly team will look after you.

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